Pet Care Plan

$12.99 a week

Prime Plan • $395 a month

Care. Protect. Support.
All in one place

The Prime Plan includes everything in our Care, Protect, and Support Plans — along with the core benefits every senior member aged 60 and older receives, like Senior Advocates, Quality of Life Checks, and Ombudsman support. This plan covers one senior.

What makes the Prime Plan different:

  • Unlimited check-ins during the first 3 months — up to 90 hours monthly to stay actively involved and informed
  • Support wherever the senior lives or visits (in Florida, nationwide soon)
  • Full access to all Care, Protect, and Support Services
  • Personalized oversight to monitor care, follow up on concerns, and reduce repeat problems, wherever the senior lives or visits
  • Priority response when a senior or family needs fast, hands-on coordination — like during hospital discharge or an unexpected crisis
  • One point of contact with a designated Seniors Advocate so family members do not get passed around or left in the dark
  • Case coordination across services, providers, and agencies, especially when care is falling through the cracks or no one seems to be communicating to everyone aligned
  • Monthly case review with updates, changes, and recommendations shared directly with loved ones, helpful when family members feel left out of the loop or unsure if anything is actually improving

Our most complete plan for seniors who need it all, and family members who want peace of mind knowing someone will always be there for their loved ones.

Click here for Prime Plan Membership Details

Prime Plan Membership Benefits

Care Services

For seniors who need safe, reliable support, and family members who want trusted help they can count on.

  • Personal Care – For seniors struggling with bathing, grooming, or daily routines who want to feel safe and respected at home
  • Home Care – When light chores, errands, or home safety become overwhelming or neglected
  • Auto Care – If a senior can no longer drive or needs help managing transportation or car-related issues
  • Pet Care – For seniors who want to keep their companion animals but need help with care or supplies

Learn more about our care services

Prime Plan Membership Benefits

Protect Services

For seniors facing abuse or loss, and family members who refuse to let harm go unanswered.

  • Protect (Self) – For seniors who feel mistreated, manipulated, or ignored and need someone to take them seriously
  • Protect Credit – When unusual charges or financial confusion raise red flags that need immediate attention
  • Protect Identity – If a senior has been scammed, received suspicious calls, or does not feel safe sharing personal information
  • Protect Property – When a senior’s home, valuables, or financial control are in danger of being taken, misused, or signed away under pressure

Learn more about our protect services

Prime Plan Membership Benefits

Support Services

For seniors going through tough times, and family members who need someone they can lean on, too.

  • Care Team – If care is unorganized, overwhelming, or falling apart, and family members need help coordinating next steps
  • Protect Team – For seniors already facing serious mistreatment, property loss, or manipulation, and need a stronger layer of defense
  • Support Team – For seniors facing loneliness, depression, or emotional stress who need consistent connection and care
  • Prevent Team – When family members want to stop a problem before it starts by addressing risks and patterns early

Learn more about our support services

Add-On Access (as needed)

  • Care Add-Ons: Access extra services like additional appointment companions, personal care assistance, or help during transitions — available when more hands-on support is needed
  • Protect Add-Ons: Add legal coordination, financial monitoring, or identity protection if the situation calls for stronger safeguards
  • Support Add-Ons: Expand emotional care, counseling, or tech support when ongoing stress, loss, or isolation requires more consistent attention

All add-ons are available at reduced rates for Prime members when additional help is needed beyond what is already included.

Have questions about Prime Plan, visit our common questions

Prime Plan has it all

When safety, care, and peace of mind matter most, the Prime Plan brings it all together — for seniors who need more than just one kind of help, and family members who will not settle for less.

Join today and get the full team behind you: care, protection, and support in one trusted place.

Flex Plan / Pay-As-You-Go
  • Pay for what the senior needs, only when needed
  • Full Access: Care Team, Protect Team, and Support Team
  • Hours: Unlimited time, attention, and follow-up
  • Eligibility: Seniors 60 and older living in Florida
  • Senior's Location: Anywhere the senior lives or visits
  • Plan Covers: 1 Senior Member

Some seniors only need help once in a while. Others want to avoid monthly commitments but still get serious support. The Flex Plan gives full access to our Care, Protect, and Support services.

No contract. Cancel anytime. Change plans with no penalty.

Click here for Flex Plan Membership Details

Care Services / 5 hours total per service
Flat Fee
Reliable care oversight for daily needs, on your terms
Personal Care Coordination
$95 / request
Home Care Setup
$125 / request
Auto Care Help (mechanic, DMV)
$85 / request
Pet Care Arrangements
$75 / request
Transition Support (moving, discharge)
$150 / setup
End-of-Life Planning Referrals
$95 / request
Protect Services / 5 hours total per service
Flat Fee
Fraud, abuse, or property loss handled with real follow-through
Identity Protection Support
$85 / request
Credit & Property Safety Review
$115 / request
Report Mistreatment & Get Results
$0 / request
Legal Advocate Coordination
$125 / request
Financial Advocate Coordination
$125 / request
Support Services / 5 hours total per service
Flat Fee
For emotional support and guidance through hard times
Advocate Outreach & Check-In
$85 / request
Ombudsman Support (care facilities)
$115 / request
Emotional Support & Coping Help
$0 / request
Family Guidance or Crisis Support
$125 / request
Financial Advocate Coordination
$125 / request
Have questions about Flex Plan, visit our common questions
This plan is for / Florida Seniors 60+ (nationwide soon)

Most seniors do not ask for help, but the signs are there. Missed meals. Unopened mail. Forgotten appointments. The early warnings that a senior needs more support often go unnoticed until there is a fall, a hospital visit, or a crisis.

  • 1 in 3 seniors say they do not feel connected to anyone on a daily basis
  • Seniors living alone are twice as likely to skip meals or neglect basic hygiene
  • In care facilities, over 80% of CNAs report not having enough time to meet all personal care needs during a shift
  • Roughly 40% of seniors with memory issues do not follow their care routines without regular prompting or help
Living at home / Private Residence
  • Seniors 60+ in Florida (nationwide soon)
  • Seniors living alone or in questionable or declining living conditions
  • Seniors showing early signs of memory loss, including Alzheimer’s, dementia, or brain trauma
  • Seniors who are stable but need extra eyes, ears, and encouragement to stay that way
  • Family members who want someone physically checking in and observing changes
Living in a care facility / Daily Living Assistance
  • Seniors in assisted living or nursing homes who still feel emotionally overlooked
  • Seniors who experience inconsistent staff attention to hygiene or wellness
  • Seniors who benefit from additional companionship and encouragement beyond scheduled care
  • Family members concerned their loved one may be overlooked in group settings
What is included / What is (not) included
  • The Personal Care Plan provides routine, non-medical support to help seniors maintain comfort, dignity, and independence — whether they live at home or in a care facility.

The personal care provided to seniors:

Living at Home

  • 2 hours of personal care per week
  • A Senior Advocate who checks in regularly, observes changes, and reports concerns
  • A Care Team that follows up on daily care needs, keeps family informed, and makes sure services are scheduled and followed through
  • We ensure hygiene reminders, light grooming, and dressing assistance are in place through family, facility staff, or partner providers
  • We make sure companionship during routine activities (e.g., light chores, conversation, short walks) is arranged and happening regularly
  • Encouragement with daily wellness routines (hydration, meal prompts, stretching)
  • We check in regularly at home to help seniors stay on track with daily routines and encourage follow-through when motivation is low
  • We ensure access to daily living essentials such as meals, groceries, and basic household supplies — either through family, facility staff, or approved service partners
  • We help coordinate safe transportation for medical appointments, errands, or visits — and report any gaps or safety concerns

Living in a Care Facility

  • 2 hours of personal care per week
  • A Senior Advocate who checks in with the senior and staff, and ensures personal needs are respected
  • A dedicated Care Team that reinforces comfort, consistency, and updates the family when needed
  • We check on wellness areas that facility staff may miss, like hydration, grooming, and overall mood
  • We provide regular emotional check-ins and advocate for small freedoms that help the senior feel more in control and less isolated
  • Advocate follow-up with facility staff when small personal care details go overlooked
  • Light grooming reminders and wellness encouragement
  • We monitor how the senior is transported to appointments or activities, especially when handled by outside drivers or facility staff
  • We confirm that daily needs such as meals, snacks, and hydration are being offered and consumed — and raise concerns if anything is missed

➡️ Click here to explore volunteer roles and help us keep seniors safe

What is (not) included:

These services are excluded to protect the safety of all parties and to remain within the scope of advocacy.

Our role is not to replace certified caregivers or medical professionals, but to monitor, coordinate, and report concerns. When hands-on care or medical attention is needed, we help ensure the right people are involved and if necessary, we assist in requesting more support or replacing those who are not meeting expectations.

  • No hands-on bathing or toileting

These personal hygiene services require licensed or trained caregivers. Our team ensures these needs are observed, reported, and completed — and if the current caregiver is not meeting expectations, we help find someone who will.

  • No lifting or physical transfers

For safety reasons, we do not perform any tasks that require physically moving a senior. We notify family or facility staff, and if needed, we help find a better fit for the senior’s needs.

  • No medical or nursing care (wound care, injections, etc.)

Medical care must be handled by licensed professionals. We help ensure the right providers are involved — and step in if that care is missing or needs to be changed.

  • No overnight or 24/7 care

Our services are focused on daily check-ins, not extended or live-in care. If higher-level or round-the-clock help is needed, we work with you to get the right person in place.

➡️ Click here to explore volunteer roles and help us keep seniors safe

Care Add-On's / Some seniors need more care

Whether it is one-time support during a difficult transition or ongoing help with daily tasks, our care add-ons were designed for seniors falling behind, overlooked, or unsure who to trust next. Every service we offer is built to restore confidence, comfort, and consistency.

Ongoing Care - $9.99 mo.

These simple care services ease the daily stress seniors face, especially when confusion, forgetfulness, or lack of support make everyday tasks harder.

  • Medical Appointment Advocate — When family members cannot be there, a trained Care Advocate attends medical, dental, or mental health appointments with the senior — so the senior is not rushed, dismissed, or overwhelmed during visits
  • Medication Reminder Texts — For seniors who forget or mix up medications and need gentle, consistent reminders by phone or text
  • Grocery List Check-ins — For seniors who skip meals or feel unprepared and need help preparing grocery lists or meals with chef coordination
  • Bill Organizing Support — For seniors missing payments or feeling confused and need help non-financial help listing and tracking bill due dates
  • Appointment & Delivery Scheduling — For seniors who need help remembering and booking doctor visits, service appointments, or home deliveries like appliances, groceries, prescriptions, furniture or essentials
  • Transportation Coordination — For seniors who need reliable, safe transportation arranged to and from errands, medical appointments, or social outings without having to manage it alone

Click here to get started with ongoing care

One-Time / Flat Fee Care

These one-time or flat fee care services help seniors and family members during overwhelming transitions, when choosing the right support can feel impossible.

Extra Care Check-Ins — $24.99 per visit
For seniors needing more than a monthly visit. Whether due to sudden changes, increased stress, or added responsibilities. Schedule extra wellness calls or in-person visits as needed to stay on top of things before they become a crisis.

Insurance Review & Enrollment — $39.99 flat
For seniors trying to compare health, life, or travel insurance but overwhelmed by the fine print, confusing options, or enrollment steps. Review what is available, break down key differences, and complete enrollment without pressure or bias.

Selection & Placement - $69.99
  • Caregiver — For seniors and families unsure who to trust in their home, facing unreliable help, or struggling to find a caregiver who offers both competence and compassion
  • Care Facility — For seniors and families overwhelmed by bad reviews, false promises, and fear of choosing the wrong place to call a forever home or short-term stay

Click here to get start with one-time/flat fee care

➕ Premium Care Oversight - $99

These one-time care services are available for seniors and family members who need additional help during key life events or transitions.

  • Safe Transition Care — For seniors about to move between hospital, rehab, home, or a care facility and everything feels confusing, rushed, or unstable
  • End-of-Life Advocacy — For seniors who may face these final days without proper comfort, or family members may be left guessing what is next

Click here to get started with premium care

Need something else

Just ask us for it. We know every senior’s situation is different. If the service or support you need is not listed, let us know and we will do our best to help, connect you to someone who can, or customize a care, protect or support plan that fits.

Contact Us

By email: care@seniorsindistress.org
By phone: (954) 391-5676

How it works / What happens next

Here is what to expect once a new senior selects the Personal Care Plan and becomes a member:

  • Welcome Letter: A welcome letter introduces the new member to Seniors In Distress and provides details about the assigned Senior Advocate and included advocacy services
  • Advocate Call: The designated Senior Advocate calls to introduce themselves, answer questions, and set up a time to meet the senior in person along with others in the support circle to conduct a Quality of Life Check
  • Quality of Life Check: Before services begin, a free in-person visit is scheduled to evaluate the senior’s well-being, safety, living environment, and any risks or unmet needs
Findings from this QOL Check shape the Personal Care Plan and help the Advocate prioritize what comes next
  • Services Begin: Services begin within 1–3 days of enrollment or on a mutually agreed start date for the initial meeting with the senior, family, or caregiver
  • Equipment Setup: We recommend video devices and assist with setup and testing. Device purchase is the member’s responsibility
  • Working Together: The process involves collaboration with family, caregivers, and support networks to ensure well-rounded care and protection
  • Ongoing Check-ins: Communication happens as often as needed—by phone, video, email, or in person—to keep up with the senior’s evolving needs
Refer to the Membership Agreement for full terms, service details, and responsibilities under this plan.
Common Questions / Get quick answers
  1. How many hours of personal care are included each month?
    The Personal Care Plan includes 2 hours per week — totaling around 8 hours per month — of check-ins, coordination, and advocacy focused on daily personal needs.
  2. Can I add extra support or services if needed?
    Yes. You can choose from a variety of Care Plan Add-Ons for more tailored help, including things like transportation, pet care, or transition support. These can be added monthly or as one-time services.
  3. What happens if services are not happening as expected?
    We follow up. If something’s not done — a missed appointment, skipped meals, neglected hygiene — we notify the right people and, if needed, help find a new provider.
  4. What if the senior refuses help?
    We respect the rights of all seniors. If a senior is hesitant or unwilling to engage, our Advocates use gentle communication, family involvement, and consistent encouragement to build trust over time.
  5. Do you visit in person or just call?
    We provide a mix of in-person and remote contact based on the member’s situation, needs, and preferences. Our first meeting is always in person unless otherwise requested.
  6. Can this plan replace a home health aide?
    No. Our plan complements professional care but does not replace it. We help identify gaps and advocate for licensed caregivers when more support is needed.
  7. What if the senior lives with someone else?
    We still offer full plan services. The Advocate will also assess how the living arrangement affects care and whether additional coordination with others in the household is needed.

Personal Care Plan

Get Started

The Personal Care Plan is more than a checklist — it is a lifeline. We look beyond symptoms, schedules, and staff rotations to see the full person. Whether a senior lives alone or in a care facility, this plan delivers oversight, encouragement, and advocacy that helps them stay connected, respected, and truly seen.

No one should navigate aging alone and with us, they will not have to.

Up to 2 hours a week

These 2 hours are reserved for direct work, including in-person visits, phone calls, or tasks requiring active time and effort to address specific needs. The clock starts when work begins, not while traveling to a site or preparing for a task. Routine check-ins, phone calls, or emails related to monitoring and providing updates will count toward these hours.

  • Active Oversight: Senior Advocates spend up to 2 hours each week directly working to monitor the senior’s safety, care, and well-being, with a focus on identifying any signs of mistreatment.
  • In-person Visits & Communication: Time spent on phone calls, emails, or in-person visits is used to assess the senior’s living environment, interactions with caregivers, and overall well-being, ensuring that no signs of neglect or mistreatment are overlooked.
  • Identifying Safety Concerns: Actively assess the senior’s living environment for any physical or emotional safety concerns, such as hazards in the home, inappropriate caregiver behavior, or lack of necessary support.
  • Immediate Action: If mistreatment is suspected or identified, Senior Advocates will take immediate action to address the issue, ensuring the senior's safety and reporting the concern to the appropriate authorities.
  • Resource Connections: Use the time to connect seniors with additional resources and services that might prevent future mistreatment, such as mental health support, legal advocacy, or specialized medical care.
  • Scope of Services: The 2 hours can be used for assessments, coordinating with healthcare providers, resolving immediate issues, or handling personal tasks related to the senior’s well-being. These hours are for active support.
  • Unused Time: Each week starts fresh with a new 2-hour allocation. If less than 2 hours are used in a given week, up to 30 minutes may roll over automatically to the following week as bonus support.
  • Additional Time: If more than 2 hours are needed in any given week, extra hours will be available for purchase at $5 per hour. If there are any roll-over hours, these will be used first before additional time is charged. This applies to all plans, regardless of income or membership level.
Identify medical needs

Actively monitor and identify any changes or emerging medical needs to ensure timely intervention and proper care. This includes recognizing shifts in health conditions, medication requirements, or the need for specialized care, and then taking appropriate action.

  • Monitor Health Conditions – Keep track of any changes in physical or mental health, such as new symptoms or worsening conditions.
  • Coordinate Medical Support – Ensure that medical professionals are informed about changes in the senior's health and that appointments or treatments are scheduled as needed.
  • Medication Management – Verify that medications are taken properly and consistently, addressing any concerns about medication adherence or potential side effects.
  • Identify Specialized Care Needs – Determine if the senior requires additional medical services, such as physical therapy, nursing care, or mental health support.
  • Health Monitoring Tools – Utilize medical devices or apps to track vital signs or other health indicators that may signal emerging health concerns.
Find vital care services

Seniors deserve care that protects their dignity, well-being, and independence. We connect them with trusted services to prevent neglect, mistreatment, or exploitation and ensure they receive the support they need.

  • Healthcare & Medical Oversight: Ensure access to reputable doctors, specialists, and in-home care providers to prevent medical neglect and mismanagement of chronic conditions.
  • Safe In-Home Care: Identify qualified caregivers and aides to assist with daily tasks, reducing the risk of mistreatment, neglect, or caregiver burnout.
  • Medical Equipment & Accessibility: Secure mobility aids, medical devices, and assistive technology to prevent unnecessary hardship and promote independence.
  • Wellness & Mental Health Support: Connect seniors with therapy, nutritional counseling, and mental health services to combat malnutrition, isolation, and emotional neglect.
  • Legal & Financial Protections: Help seniors find elder law attorneys, financial advisors, and fraud prevention resources to safeguard against financial abuse and exploitation.
  • Emergency & Crisis Response: Provide immediate connections to emergency medical services, crisis intervention, and protective measures when safety concerns arise.
+Plus care bonus
  • Technical Assistance: Continuous support for setting up and using technology for health monitoring and communication.
  • Safety Inspections: Conduct regular home safety assessments and modifications as needed.
  • Caregiver Support: Resources and support for family members and caregivers.
  • Emergency Support: 24/7 emergency or crisis support and immediate response team for urgent issues.
  • End-of-Life Care: Continuous support for setting up and using technology for health monitoring and communication.
  • Paperwork Management: Conduct regular home safety assessments and modifications as needed.
  • Caregiver Support: Resources and support for family members and caregivers.
  • Emergency Support: 24/7 emergency or crisis support and immediate response team for urgent issues.
Get started
  • Advocacy Support Services: Designed to provide comprehensive support and protection for all our members, addressing and preventing mistreatment with multiple layers of assistance to ensure their well-being.
  • Quality of Life Check: In-person evaluations in any living or visiting setting to ensure our senior members receive the highest standard of care and identify any areas of concern or mistreatment.
  • Newsletter: Emailed monthly, aimed at educating and empowering our members and their families to recognize the signs of mistreatment.
  • Share Your Story: Members share their personal experiences with mistreatment, recovery, and advocacy.
  • Programs: Community awareness workshops and seminars to combat mistreatment and promote a culture of respect and safety
  • Events: Access to social and educational events tailored for senior members and those in the community.
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