Urgent care centers provide quick medical attention for non-life-threatening conditions, offering an alternative to long hospital waits. While they serve an essential purpose, urgent care facilities can sometimes overlook serious health concerns or provide impersonal treatment.

We can help

Urgent care is designed to move fast—but for seniors, that speed can lead to missed symptoms, rushed assessments, or unsafe discharges. Seniors may be dismissed without proper evaluation or sent home without clear instructions. We step in to address improper treatment, review urgent care decisions, and help families protect their loved ones.

• Advocate for Proper Evaluation — Address concerns of rushed exams, short visits, or overlooked symptoms
• Investigate Quality of Care — Look into misdiagnosis, poor bedside manner, or unsafe treatment decisions
• Support Communication — Assist family members in understanding what happened and what should happen next
• Review Discharge Instructions — Check for clarity, follow-up needs, and safety concerns
• Prevent Financial Fraud — Examine charges, billing errors, or insurance issues

Fast care should never mean careless care. Explore the options below to protect a senior or loved one and get the right support after an urgent care visit:

• Quality of Life Check — Free in-person visits to assess well-being
• Membership Plans — Start at $25 / help before, during, or after discharge
• Support Services — See how support is provided and maintained
• Report Mistreatment — Report concerns at no cost for investigation
• Contact Us — Reach out for immediate answers and guidance